Remote assistance

Remote assistance sessions are performed using Sygma Connect by CoreTech srl.

It can be downloaded from its official site or from the official links below:

After installation has been completed you will need to share your ID and password with me, as shown in the example image below (relevant information in red):

Schermata di Sygma Connect con evidenziati in rosso l'ID e la password da comunicare, ed in verde il pulsante su cui far click per generare una nuova password
A sample Sygma Connect session

Password is hidden by default: clicking the eye-shaped button in Sygma Connect window will reveal it.

You are strongly encouraged to reset the password clicking the reset button (in green in the above image) or remove Sygma Connect altogether.